Particularly good breakfast with including both Western cuisine and sausages, the staff is helpful and attentive. The room is well-kept and essentials you need, including climate control, a private safe and multi-channel TV, is right there. The location is comfortable, near to the beach in the back and other bays and the tunnel.

Amazing customer service! The staff even helped me surprise my wife with flowers and let us use their Wechat wallet for an electric scooter. highly recommend this hotel.

the units are reasonably spacious and well-kept with a large fridge.

The service provided by the team

No wifi in the rooms, the dark passage way leading to the blocks of rooms

Quailty of the food

Bad smell from the Bathroom this was a very disapointed as the room would be class as a very good room otherwise also the cleaning of the corridors was very poor there was a cigarette but out side the lift for 3 days

Wow, what a bang for my buck! The room was cozy and the beds were heavenly. The location was perfect, with easy beach access and multiple pools to chill in. And the staff? Top-notch! They treated me like royalty.

The breakfast offerings could be more varied to cater to different dietary preferences.

Beautiful hotel with very friendly staff in a good location outside the main centre of Sanya with a quiet beach. I would definately give the hotel 5 stars

We didn't try the spa but did look to do watersports, unfortunately everything is supervised though and so a short walk down the beach allowed us to use jet bikes on our own after a quick intro to the controls and similar diving experiences at a cheaper rate.

Large and well-kept room with a flat-screen TV with cable channels, climate control and a personal safe, and exceptionally comfortable bed.

Great way to end our holiday. Fabulous place for a holiday and attentive staff. Nice location, entertaining area, so close to which are perhaps a 30 minute cab ride away, the ocean-sorry and the main restaurant. Great-sized unit with a balcony, shower, as example.

Hospitable staff, who gave us awesome suggestions.

The value for money at Pullman was outstanding, and the room was spacious and clean. The location was perfect, just a short walk to the beach. The staff was incredibly friendly and went above and beyond to make our stay enjoyable.

The breakfast could have been improved with more options.

The hotel was spotless, the rooms were a nice size and well-kept with panoramic views. The restaurant was good which is for breakfast, I tried delicious dishes. The location was excellent, not too far from Yemeng Gallery. Had alcoholic drinks in the sky bar. Everything was simply really good.

We enjoyed particularly good breakfasts and delightful views!

It was large and well-kept, good enough for holiday. It was an EXCELLENT location not far from the entire beach in Sanya Bay, and the duty free shops. There was a barbeque restaurant nearby.

Ideal location, fantastic breakfast with congee and sushi in the bar...

The room was spotless and well-kept with a large bathroom and views of the ocean. The location was favourable - right by the town centre as well as other bays.